Services

Branches Garden Center is proud to provide the following services to our valued customers.

Garden Consultation Service

Your garden should be a place of joy and relaxation,  and not a source of frustration and constant work.  We are here to help you find the garden of your dreams.

Branches Garden Center Consultation  Service brings a garden expert to your garden for up to one hour.  During that time we can offer design ideas, do problem solving, give plant suggestions and so much more.  The consultation is personalized and customized to the advice or help that you may need.  The consultation includes a list of plant suggestions tailored to your yard and needs.  The service is available by appointment for $65.00 per hour.

One of the biggest tangible benefits of this service is the fact that when you visit Branches we will be able to offer suggestions with firsthand knowledge of the unique features of your space.  This helps us to be much more effective in helping you as you pick out plants and accessories for your home and garden .

Custom Plantings

Have an empty pot that needs filled or need a planting for a particular spot on your porch or deck?   Our talented staff is ready to create a beautiful planting just for you.   You can be as general or specific as you wish.  Sun or shade, annuals or shrubs and perennials, dramatic or simple.  It is up to you.   Price is formulated on the size of the container, as well as the size and number of plants used.

Branches also has readymade plantings in a variety of sizes and styles perfect for gifts, memorials, or to brighten that corner of your patio or front door.

Gift Cards

Need a gift but just can decide on just the right item?   Everyone loves a gift card from Branches!   Gift cards are available in any amount at the store.   Out of town but want to send a gift card?  Just call the store and for a small handling fee we will send your gift, along with your personal message to any location.

Soil pH Testing

Branches now offers an in store Soil pH Testing Service at no charge to our customers.  Simply bring in a sandwich bag full of soil collected from 3 or 4 places in your garden.  Soil should be moist but not wet.   Multiple samples from various beds or locations in your yard, well labeled for your convenience, are welcomed.   Each test takes approximately 10 minutes to complete.

Testing your soil pH should be a routine task for gardeners.  Even if your garden has been productive over the years, soil testing can be beneficial.  Various fertilizers, soil amendments and additives and even weather can effect your soil’s pH over time.  Maximize the production, size and quantity of flowers, fruits, and vegetables  with the proper pH.

Diagnostic Center

Just like people and pets, sometimes plants need to see the Dr.  Having a problem but not sure what it is or what to do about it?  Branches knowledgeable staff are here to help. See insects up close and personal under our high power microscope or review pictures of fugal issues.  We will help identify the issues and then recommend the safest and most effective solution for you.  We recommend organic or natural remedies whenever possible.

Please bring your samples in a sealed plastic bag whenever possible.

Delivery

We will deliver nursery stock or other items within a 10 mile radius of the store for an additional delivery charge.  Sometimes special arrangements can be made for deliveries beyond the 10 mile radius.  Check at the store for details.

Special Orders

Our customers often need quantities of specific plant material for a landscape project or multiple shrubs for a hedge, etc.  At Branches we are happy to bring in special orders for customers when material is available.  Ask about quantity discounts for higher volume projects.  All special orders require a 50% deposit at time of order and are non-refundable after order has been placed.

Return / Exchange Policy

  • All refunds/exchanges must have receipt and be made within 15 days of the date of purchase on non-plant items.
  • All pottery sales are exchange only and must be in good sellable condition.
  • Refund will be issued in the same manner purchased. If purchase was by check, a check will be mailed for amounts over $10, or for cash over $40.
  • Plants must be returned to the store within 48 hours and be in healthy, sellable condition to be No guarantee or exchanges on annuals, or anything smaller than 1 gal.  Exchanges only on full price purchases, not on discounted plants.
  • All sales are final on holiday/clearance items.
  • Special orders are non-refundable.
  • All refunds / exchanges subject to management approval.

Two Year Plant Guarantee

Branches Garden Center, in conjunction with Bonide Garden Products will guarantee the life of your ornamental tree, shrub, fruit tree, or rose for up to 2 years from date of purchase when 1. you buy and use Bonide Root and Grow,  2. purchase the appropriate amount of recommended soil amendment, and 3. follow our planting guide.    Ask a staff member for details.

Plant and landscape installation

We do not provide installation service directly but work closely with an independent  landscaper that we can enthusiastically recommend to install our plant material or do other landscape work for you.  Ask us for details.